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Healthcare Customer Service Representative
Aston Carter Columbus, OH
$35k-44k (estimate)
Full Time | Business Services 0 Months Ago
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Aston Carter is Hiring a Remote Healthcare Customer Service Representative

Equivalent Experience

Aston Carter is seeking experienced Customer Service Representatives to work within the Ohio healthcare system. This position is fully work from home (MUST reside in Ohio to qualify), pays $18/hr, and offers a full time, Monday - Friday schedule! All are welcome to apply with priority given to applicants who have relevant prior experience.


Job Description:

Customer Service Representative

  • Interact with customers to provide information in response to inquiries about products and services.
  • Handle and resolve complaints.
  • Determine client issues and offer possible solutions.
  • Resolve billing complaints be performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results.

Qualified candidates will have the following skills:

  • 1-2 years recent consecutive call center experience (healthcare/insurance industry preferred, but not required)
  • Computer Literacy
  • High Speed Internet with Ethernet Capabilities

Benefits of the Position:

  • Contract to Hire
  • Monday – Friday
  • No weekends!
  • $18/hr
  • Paid remote training
  • 8:30am - 5pm schedule

Expected Start Date: 2/6/2023


Location:
Remote out of Ohio

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$35k-44k (estimate)

POST DATE

05/14/2023

EXPIRATION DATE

05/23/2024

WEBSITE

astoncarter.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1997

CEO

TODD MOHR

REVENUE

$5M - $10M

INDUSTRY

Business Services

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The job skills required for Healthcare Customer Service Representative include Customer Service, Call Center, Billing, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Healthcare Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Healthcare Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Healthcare Customer Service Representative positions, which can be used as a reference in future career path planning. As a Healthcare Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Customer Service Representative. You can explore the career advancement for a Healthcare Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Healthcare Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Healthcare Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Healthcare Customer Service Representative job description and responsibilities

There are many traditional tasks handled by Healthcare Customer Service Representative, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

03/22/2022: Columbus, MS

Health care customer service representatives are tasked with providing medical customers with excellent customer support.

02/18/2022: Troy, NY

The healthcare customer service representative provides end-to-end customer support to customers seeking medical advice.

03/24/2022: Albany, NY

Healthcare Customer Service Representatives typically use a telephone, computer, and other office equipment.

01/07/2022: Baltimore, MD

Proficiently and professionally responding to customer questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.

01/24/2022: Fresno, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Healthcare Customer Service Representative jobs

Most customer service positions require a high school diploma and familiarity with computers.

03/04/2022: Everett, WA

Consider a professional certification.

02/07/2022: New London, CT

Previous customer service, medical, or retail experience can be helpful, but companies also train employees that are new to the field.

02/08/2022: Sioux Falls, SD

Review the skills and techniques needed to be a successful customer service representative.

01/16/2022: Champaign, IL

Previous customer service and healthcare receivables experience preferred if you're eyeing for this position.

02/20/2022: Sarasota, FL

Step 3: View the best colleges and universities for Healthcare Customer Service Representative.

Butler University
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